Jaya9 Bets — Terms & Conditions

Jaya9 Bets is an online Sports Betting platform designed for bettors in Bangladesh. You must be 18 years of age or older to use this platform. Use by minors is strictly prohibited and forms part of Jaya9 Bets' responsible betting policy.

All content, design, software, and information on the Jaya9 Bets platform are the intellectual property of Jaya9 Bets. Unauthorised use, copying, or distribution of any such material is strictly prohibited. These Terms & Conditions apply in both English and Bengali.

• Users must be at least 18 years of age to use the platform.
• Each individual may operate one account only.
• All information provided at registration must be accurate and truthful.
• Jaya9 Bets reserves the right to update or modify the terms of service at any time.

To create an account on Jaya9 Bets, you must provide complete and accurate personal information. During registration, you will be required to enter your full name, date of birth, mobile number, and a valid email address. If an account is opened using false information, Jaya9 Bets reserves the right to close that account at any time and any balance may be forfeited.

For security purposes, Jaya9 Bets follows a KYC (Know Your Customer) verification process. You may be required to submit a copy of your National ID or passport before making a withdrawal request or when transactions exceed a specified amount. This verification process is in place solely to protect your account and funds.

• Only one account is permitted per person.
• Members are responsible for keeping their account password confidential.
• Using or sharing another person's account is strictly prohibited.
• Failure to complete KYC verification may result in a temporary account suspension.
• If you notice any issue with your account security, contact support immediately.

Once a bet is finalised on Jaya9 Bets, it cannot be voided unless exceptional circumstances arise, such as a technical error or match cancellation. Always review the odds and rules carefully before placing a bet. For match results, Jaya9 Bets considers the decision of the relevant sporting authority to be final.

Odds can change rapidly during live betting. The odds at the time a bet is confirmed will apply. Jaya9 Bets reserves the right to decline bets during a live match. If a match is abandoned or postponed indefinitely, all bets on that match will be settled in accordance with the applicable rules.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Each bet has a defined minimum and maximum stake limit.
• Bets may be voided if match fixing or manipulation is suspected.
• Jaya9 Bets reserves the right to correct or void any bets accepted at incorrect odds.

Jaya9 Bets supports instant deposits via bKash, Nagad, and Rocket. The minimum deposit amount is ৳300, and the maximum depends on the member's account tier. Deposited funds are typically credited to your account within 5 minutes.

The minimum withdrawal amount is ৳500. Withdrawal requests are typically processed within 1–24 hours. Withdrawals may be delayed if KYC verification has not been completed. Funds will be returned via the same payment method used for the deposit — transfers to third-party accounts are not permitted.

• Minimum deposit: ৳300; minimum withdrawal: ৳500.
• Withdrawals can only be made to a registered payment method.
• Suspicious transactions may be placed on hold pending investigation.
• No deposit fees apply; withdrawal fees may be applicable subject to conditions.

Jaya9 Bets offers a range of bonuses and promotions — including a welcome bonus, reload bonuses, cashback, and VIP rewards. Each bonus carries specific wagering requirements that must be met before the bonus funds can be withdrawn.

Opening multiple accounts to claim bonuses, using different payment methods for the same purpose, or engaging in any other fraudulent activity will result in forfeiture of all bonuses and winnings, and may lead to permanent account closure.

• The welcome bonus is available to new members only and applies once on the first deposit.
• The wagering requirement for bonuses must generally be fulfilled within 30 days.
• Bonuses may only be used to bet on eligible markets.
• Jaya9 Bets reserves the right to modify or cancel any promotion at any time.
• Promotions cannot be combined or used in conjunction with other promotions.

Jaya9 Bets is committed to maintaining a fair and honest betting environment. The following activities are strictly prohibited. Any account found engaging in such conduct will be permanently closed and its balance forfeited.

• Creating multiple accounts to take advantage of bonus offers.
• Participating in, or having knowledge of, match fixing or manipulation.
• Use of bots, scripts, or any automated software.
• Stealing another user's account credentials or gaining unauthorized access to their account.
• Attempting to launder money or process illegally obtained funds.
• Exploiting technical glitches or errors on the platform.

Jaya9 Bets reserves the right to temporarily or permanently suspend any account, with or without prior notice, for any reason — particularly in cases of Terms & Conditions violations. Members may also close their own account at any time. Any valid balance remaining at the time of closure will be refunded.

Jaya9 Bets is not liable for any losses arising from technical issues, internet outages, or third-party failures. Betting is a financially risky activity, and members are considered to have knowingly accepted that risk by using the platform. Jaya9 Bets bears no responsibility for any betting losses incurred by members.

For any concerns or complaints, please contact the Jaya9 Bets customer support team in the first instance. The support team will generally aim to resolve your issue within 24 hours. If a resolution cannot be reached through support, further steps may be taken. Complaints regarding bet outcomes must be submitted within 7 days of the event.

• To file a complaint, email us at: support@jaya9bets.bet
• Chat with our support team directly via Live Chat.
• Complaints regarding bet outcomes must be raised within 7 days.

Jaya9 Bets reserves the right to modify these terms and conditions, in part or in full, at any time. Notice will be posted on the platform before any changes take effect. Continued use of the platform after such changes constitutes acceptance of the updated terms. We recommend visiting this page regularly to stay informed.